Welcome to Bark N Brush. These Terms & Conditions (“Terms”) govern your access to and use of our website barknbrushpatna@gmail.com and services, whether online or in-store. By using our Website or availing our services, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use our Website or services.
1. About Us
Business Name: Bark N Brush – Pet Store & Grooming in Patna
Address: 162, near Post Office, Patliputra Colony, Patna, Bihar – 800013
Phone: 072808 44744
Email: barknbrushpatna@gmail.com
We provide pet grooming services, pet products, veterinary assistance, and pet care guidance for dogs and cats.
2. Eligibility
By using our services, you confirm that:
- You are at least 18 years of age and capable of entering into a legally binding agreement.
- If you are under 18, you have the consent and supervision of a parent or guardian.
- You are using our services for lawful purposes only.
3. Services Offered
Bark N Brush offers:
- Pet Grooming Services (by appointment)
- Pet Accessories & Toys
- Premium Pet Food & Treats
- Veterinary Services (by prior booking or emergency)
- 24×7 Emergency Pet Care
4. Orders & Payments
- Prices are listed in INR and may be subject to change without prior notice.
- Payment can be made via cash, card, UPI, or other accepted payment gateways.
- Orders placed online will be confirmed via email/WhatsApp.
- Bark N Brush reserves the right to refuse or cancel any order in case of product unavailability, pricing errors, or suspected fraudulent activity.
5. Appointments & Cancellations
- Grooming and veterinary appointments must be booked in advance.
- Cancellations should be informed at least 24 hours before the scheduled appointment.
- Late cancellations or no-shows may be subject to a cancellation fee.
6. Refunds & Returns
- Products can be returned or exchanged within 7 days of purchase, provided they are unused, unopened, and in original packaging.
- Perishable goods, opened food items, and used grooming tools are non-returnable.
- Refunds will be processed via the original payment method within 7–10 working days.
7. Pet Safety & Responsibility
- Pet owners are responsible for disclosing any medical conditions, allergies, or behavioral concerns before availing services.
- Bark N Brush takes utmost care of pets but will not be liable for any injury, illness, or unforeseen incident beyond reasonable control.
- Aggressive pets may require special handling charges or may be refused service.
8. Intellectual Property
- All content on www.barknbrush.com including text, images, logos, designs, and videos is owned by Bark N Brush and is protected by applicable copyright laws.
- You may not copy, reproduce, distribute, or use our content for commercial purposes without written consent.
9. Limitation of Liability
Bark N Brush is not liable for:
- Any indirect, incidental, or consequential damages.
- Loss or damage to personal belongings brought to our store.
- Issues arising from products/services provided by third-party suppliers.
10. Privacy
Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined there.
11. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Patna, Bihar.
12. Contact Us
For any queries regarding these Terms, please contact:
Bark N Brush – Pet Store & Grooming in Patna
📍 162, near Post Office, Patliputra Colony, Patna, Bihar – 800013
📞 072808 44744
📧 barknbrushpatna@gmail.com